Privacy Policy

GoNowRide
Operated by Roberto Dummer (Sole Proprietor)
Fort Lauderdale, Florida, United States
Website: https://gonowride.com
Email: booking@gonowride.com

Effective Date: October 9, 2026

1. Introduction

GoNowRide (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website and private transportation booking services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

When you use our website or book transportation services, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Pickup and drop-off locations
  • Reservation dates and times
  • Trip details and special instructions
  • Billing and transaction information
  • SMS communication preferences and consent records
  • Technical information, such as IP address, browser type, and cookies

Payment information may be processed by third-party payment service providers. We do not intentionally store complete payment card numbers on our website.

3. How We Use Your Information

We use personal information to:

  • Process and manage transportation reservations.
  • Confirm bookings and communicate trip details.
  • Provide pickup instructions and schedule updates.
  • Process payments and maintain transaction records.
  • Respond to customer inquiries.
  • Send transactional SMS notifications when authorized.
  • Maintain website security and improve our services.
  • Comply with applicable legal obligations.

4. SMS Communications and Consent

Customers may voluntarily opt in to receive SMS notifications from GoNowRide during the booking process.

These messages may include booking confirmations, pickup details, ride reminders, schedule changes, and cancellation notifications.

Message frequency varies depending on reservation activity.

Message and data rates may apply.

Customers may reply STOP to unsubscribe from SMS communications or HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing transportation services.

GoNowRide does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent records with third parties or affiliates for their own marketing or promotional purposes.

SMS consent information is not shared with third parties for marketing purposes. We may share information with service providers, such as Twilio, only as necessary to deliver authorized messages and operate our services.

5. Sharing of Information

We may share information with trusted service providers when necessary to operate our business, including:

  • Website hosting providers
  • Payment processors
  • Booking and reservation technology providers
  • SMS and email delivery providers
  • Other service providers assisting with transportation operations

These providers receive information only as necessary to perform their services, subject to applicable contractual and legal obligations.

We may also disclose information when required by law or to protect the safety, rights, or property of our customers and business.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information against unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, comply with legal requirements, and enforce our policies.

SMS consent and opt-out records may be retained as necessary to document communication preferences and compliance.

8. Cookies and Website Technologies

Our website may use cookies and similar technologies to support website functionality, maintain booking sessions, remember preferences, and understand website performance.

Some cookies may be provided by third-party services used on our website.

You may manage cookies through your browser settings, although disabling certain cookies may affect website functionality.

9. Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information, subject to applicable legal requirements and legitimate recordkeeping obligations.

You may also withdraw your consent to SMS communications at any time by replying STOP.

10. Third-Party Services

Our website may contain links to third-party websites or use external services, including payment processors and communication providers.

Those services may operate under their own privacy policies. We encourage customers to review the privacy practices of third-party services.

11. Children’s Privacy

Our website and transportation booking services are not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 through our website without appropriate authorization.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.

Updates will be posted on this page with a revised effective date.

13. Contact Information

For questions about this Privacy Policy or the handling of personal information, contact:

GoNowRide
Operated by Roberto Dummer (Sole Proprietor)
Fort Lauderdale, Florida, United States

Email: booking@gonowride.com
Website: https://gonowride.com